Do Heartland members get money back from the cooperative? YES!

Each year Heartland Rural Electric Cooperative can send out hundreds of thousands of dollars in Capital Credit Retirements to the members. 

Heartland Rural Electric Cooperative is a non-profit electric utility, which means the co-op is owned by those it serves & not by private investors.

What are Capital Credits and why do I receive them as a co-op member?

Revenue collected from members is called Patronage. As a non-profit electric utility, Heartland needs only to cover the cost of yearly operations. After meeting the cooperative's financial obligations, margins, if any, are allocated to the members as Capital Credits.

As a co-op member, you share in the margins of Heartland. The longer you use the service and the more service you use, the more monetary equity you accumulate. The actual cash amount (retirement) you receive is determined by the cooperative Board of Directors and is usually a percentage of your total usage amount. 

Who is eligible to receive a Capital Credits?

If you receive service from Heartland Rural Electric Cooperative, you are eligible to receive capital credits, as part of your membership agreement.

When will I receive my share of Capital Credit retirements?

Each year, the Board of Directors approve the portion of allocated Capital Credits to be refunded. Because all members and former members are eligible to receive capital credit retirements, it is necessary to properly budget for this expense. By refunding a portion at a time, the co-op is able to maintain financial stability.

How does Heartland use allocated Capital Credits?

The Co-op uses allocated Capital Credits for the following:

  1. To maintain adequate cash flow to meet current expenses

  2. To preserve enough equity in the company to meet banks’ debt to equity requirements and lower the co-op cost of borrowing money

  3. To reinvest millions of dollars in system improvements, new services and the capital budget

How much does Heartland refund to its members?

Over the years, Heartland has retired millions of dollars in Capital Credits.

Was there a recent change in policy regarding Capital Credits and what does it mean