How will people be notified of Peak Days?

For SmartHub Users

• Heartland members on the Peak Savers rate who are enrolled in our free SmartHub service will receive an email or text notification the afternoon before a forecasted Peak Day advising them that they can save money on their bills by reducing usage from 3 to 8 p.m. the next day
• Consumer-members will receive email notifications by default, but will need to opt into text notifications through SmartHub if desired

For Heartland Members Not Enrolled in SmartHub

• If you are not enrolled in SmartHub and either cannot enroll or do not wish to do so, but still want to receive text notifications of Peak Days, you can text the word "peak" to (833) 626-2631
• If you do not have a phone capable of sending or receiving text messages, you can call our office at (800) 835-9586 to find out whether a Peak Day has been declared
• Alternatively, you can simply control your usage from 3 to 8 p.m. on any summer weekday where temperatures are expected to reach 90 degrees or higher