How will the peak charge be calculated?

  • For each summer month, the peak charge of $2 per kW will be calculated by examining the consumer-member’s hourly usage between 3 and 8 p.m. on Peak Days.
    • Whichever one-hour increment has the highest usage will be used to calculate the peak charge.
    • For example, if a consumer-member’s hour of highest usage is 10 kW from 4 to 5 p.m. on July 29, their peak charge for July would be $20 (10 kW × $2).
    • The average Heartland consumer-member's highest usage during the summer peak is less than 6 kW, so their peak charge would be less than $12.
  • Consumer-members can save money on their bills by spreading out their usage between 3 and 8 p.m. on Peak Days and avoiding using too many appliances at the same time.