I mailed my check before the due date but was charged a late penalty. Why?

As a member, it is your responsibility to ensure your payment is received at the office on or before the due date – regardless of when you mailed your check. Slowdowns in the mail service over the last few years have resulted in more members struggling to get their payments to us in time. For that reason, we highly recommend using another form of payment if possible. See our Payment Options page for more information.