Add Contacts in SmartHub

Instructions for SmartHub in your web browser
  1. Log into SmartHub.
  2. Hover over the "Notifications" tab in the navigation bar, and then click on "Manage Contacts".
    Screenshot of SmartHub web page showing manage contacts
  3. Click "+ Add Phone Contact".Screenshot of SmartHub web page showing add phone contact
  4. Enter your phone number in the space provided, click the checkbox that says "Receive Text Messages", and click "Continue."
    Screenshot of SmartHub web page showing enter phone number
  5. Enter the verification code that was texted to your mobile phone and click "Save Contact". This phone number will now be available to use for any SmartHub messages of your choosing.
    Screenshot of SmartHub web page showing verify phone number
  6. Back on the navigation bar, hover over "Notifications" and then go to "Manage Notifications".
    Screenshot of SmartHub web page showing manage notifications
  7. Find and expand the "On Demand" section.
    Screenshot of SmartHub web page showing on demand
  8. Under "On Demand", locate "Peak Alert" under "Alert Type."
  9. Find and select the phone numbers and/or email addresses you would like to receive Peak Alert notifications. You can select more than one under each. When you're ready, click "Save Settings".
    Screenshot of SmartHub web page showing choose contacts

Congratulations - you're ready to receive Peak Day notifications!

If you need assistance, please call us at (800) 835-9586.

Instructions for the SmartHub app
  1. Log into the SmartHub app on your phone.
  2. Tap the "More" button at the lower right.
    screenshot of SmartHub app home
  3. On the "More" screen, tap "Settings".
    screenshot of SmartHub app settings
  4. On the "Settings" screen, tap "Contact Methods".
    screenshot of SmartHub app contact methods
  5. In the "ADD NEW CONTACT METHOD" area at the top of the "Contact Methods" screen, tap the Phone icon to add a phone number.
    screenshot of SmartHub app adding new contact method
  6. Enter the phone number you wish to receive messages. Then be sure to toggle the "Receive text messages" switch to the on position, and tap "Continue".
    screenshot of SmartHub app option to receive text messages
  7. You will be presented with some terms and conditions related to text service and will then be asked to enter a verification code that will be sent to your phone via text. Once your phone number is confirmed, head back to the "Settings" page.
  8. On the "Settings" page, tap on "Manage Notifications."
    screenshot of SmartHub app manage notifications
  9. Tap on "On Demand". This is the section containing Peak Alert notifications.
    screenshot of SmartHub app on demand
  10. Tap on "Peak Alert" to manage the contacts that will receive these notifications.
    screenshot of SmartHub app peak alert option
  11. Any contacts you have added to your SmartHub account will appear here as options to receive Peak Alert notifications. Be sure to switch the toggle to the on position for any contacts you wish to receive these messages.
    screenshot of SmartHub app

Congratulations - you're ready to receive Peak Alerts!

If you need assistance, please call us at (800) 835-9586.