{"id":38498,"date":"2022-09-13T10:39:02","date_gmt":"2022-09-13T15:39:02","guid":{"rendered":"https:\/\/www.heartland-rec.com\/?page_id=38498"},"modified":"2022-10-27T11:20:02","modified_gmt":"2022-10-27T16:20:02","slug":"smarthub-member-portal-guide","status":"publish","type":"page","link":"https:\/\/www.heartland-rec.com\/member-services\/smarthub-member-portal-guide\/","title":{"rendered":"SmartHub Member Portal Guide"},"content":{"rendered":"\r\n\r\n\t\r\n\t<div class=\"nav-tiles row align-center\">\r\n\r\n\t\t\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"nav-tile col large-6 medium-6 small-12\">\r\n\r\n\t\t\t\t\t<a class=\"cta-link \" href=\"https:\/\/www.heartland-rec.com\/member-services\/smarthub-member-portal-guide\/smarthub-guidance-for-web\/\" \t\t\t\t\t   title=\"SmartHub Guidance for Web\" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta-icon-box\">\r\n\t\t\t\t\t\t\t<div class=\"cta-icon\">\r\n\t\t\t\t\t\t\t\t<img class=\"img\" src=\"https:\/\/www.heartland-rec.com\/wp-content\/uploads\/Laptop-1.svg\" alt=\"\" role=\"presentation\">\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cta-label\">\r\n\t\t\t\t\t\t\t\t<p>SmartHub Guidance for Web<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"nav-tile col large-6 medium-6 small-12\">\r\n\r\n\t\t\t\t\t<a class=\"cta-link \" href=\"https:\/\/www.heartland-rec.com\/member-services\/smarthub-member-portal-guide\/smarthub-guidance-for-mobile\/\" \t\t\t\t\t   title=\"SmartHub Guidance for Mobile\" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta-icon-box\">\r\n\t\t\t\t\t\t\t<div class=\"cta-icon\">\r\n\t\t\t\t\t\t\t\t<img class=\"img\" src=\"https:\/\/www.heartland-rec.com\/wp-content\/uploads\/call-phone-mobile-app-iphone-android.svg\" alt=\"\" role=\"presentation\">\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cta-label\">\r\n\t\t\t\t\t\t\t\t<p>SmartHub Guidance for Mobile<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\r\n\t\t\r\n\t<\/div>\r\n\r\n\n<div class=\"row row-collapse align-equal align-center\"  id=\"row-1161501321\">\n\n\t<div id=\"col-2107045638\" class=\"col left-green-border medium-12 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-1144098760\" class=\"gap-element clearfix hide-for-medium\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1144098760 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n<h5>Take control of your power use and enjoy customized notifications with Heartland\u2019s SmartHub member portal.<\/h5>\n<p>You can access\u00a0<a href=\"https:\/\/heartlandrec.smarthub.coop\/Login.html\" target=\"_blank\" rel=\"noopener\">SmartHub<\/a>\u00a0on your computer through the \u201cPay Bill Button\u201d at the top of our website or the login box on our homepage.<\/p>\n<p>All you need to get started is your account number.<\/p>\n\t<div id=\"text-3050122059\" class=\"text blue-bg\">\n\t\t\n<p>SmartHub makes it easy to pay your bill, and monitor your power use.<\/p>\n\t\t\t<\/div>\n\t\n\t<div id=\"gap-783185115\" class=\"gap-element clearfix hide-for-medium\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-783185115 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2107045638 > .col-inner {\n  padding: 20px 20px 20px 20px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1381416577\" class=\"col medium-8 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_50991436\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img width=\"1000\" height=\"1028\" src=\"https:\/\/www.heartland-rec.com\/wp-content\/uploads\/img-smarthub.jpg\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/www.heartland-rec.com\/wp-content\/uploads\/img-smarthub.jpg 1000w, https:\/\/www.heartland-rec.com\/wp-content\/uploads\/img-smarthub-778x800.jpg 778w, https:\/\/www.heartland-rec.com\/wp-content\/uploads\/img-smarthub-331x340.jpg 331w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_50991436 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-1161501321 > .col > .col-inner {\n  background-color: rgb(255, 255, 255);\n}\n<\/style>\n<\/div>\n\t<div id=\"gap-1814075978\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1814075978 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<h2>SmartHub Portal<\/h2>\n<p>Your home\u2019s electric use shouldn\u2019t be a mystery. And your electric bill should never be a surprise. Today\u2019s technology gives you the information you need to be in control of your home\u2019s energy use. Heartland\u2019s SmartHub portal is your tool to access that information.<\/p>\n\t<section class=\"section\" id=\"section_248232399\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"text-3837929099\" class=\"text\">\n\t\t\n<h4>You can access SmartHub 2 ways:<\/h4>\n\t\t\n<style>\n#text-3837929099 {\n  text-align: center;\n  color: rgb(178, 208, 120);\n}\n#text-3837929099 > * {\n  color: rgb(178, 208, 120);\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-458028910\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-458028910 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row row-small align-equal smarthub-box\"  id=\"row-1017582974\">\n\n\t<div id=\"col-1524430567\" class=\"col medium-12 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-left\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t\t\t\n\t<div id=\"text-512938817\" class=\"text top-bg\">\n\t\t\n<p><strong>The first is to use your computer to login to our SmartHub site.<\/strong><\/p>\n\t\t\n<style>\n#text-512938817 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-1435625450\" class=\"text main-text\">\n\t\t\n<p>The login to SmartHub is completely secure.<\/p>\n\t\t\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-848421339\" class=\"col medium-12 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-left\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t\t\t\n\t<div id=\"text-934353869\" class=\"text top-bg\">\n\t\t\n<p><strong>Another option is to download the SmartHub app for your phone or tablet.<\/strong><\/p>\n\t\t\n<style>\n#text-934353869 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-3416597063\" class=\"text main-text\">\n\t\t\n<p>Using the app gives you convenient access to your account from anywhere at any time.<\/p>\n<p>Many of our members find that using the app is an easy way to notify Heartland of a power outage, and then to receive notifications of outage restoration efforts.<\/p>\n\t\t\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_248232399 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(48, 54, 127);\n}\n<\/style>\n\t<\/section>\n\t\n\t<div id=\"gap-501115526\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-501115526 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<h2>SmartHub App<\/h2>\n<p>SmartHub is also available as a downloadable app for iPhone and Android:<\/p>\n<div class=\"row row-small align-equal align-center m-auto\" style=\"max-width:877px\" id=\"row-571017747\">\n\n\t<div id=\"col-2005254180\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-center\" style=\"background-color:rgb(27, 31, 28);\" >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1783752427\" class=\"text\">\n\t\t\n<p>Apple\/iOS users:<\/p>\n\t\t\n<style>\n#text-1783752427 {\n  color: rgb(255, 255, 255);\n}\n#text-1783752427 > * {\n  color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/apps.apple.com\/us\/app\/smarthub\/id474874963\" target=\"_blank\" class=\"button primary\" rel=\"noopener\"  >\n    <span>Download from the App Store<\/span>\n  <\/a>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2005254180 > .col-inner {\n  padding: 20px 20px 20px 20px;\n}\n@media (min-width:850px) {\n  #col-2005254180 > .col-inner {\n    padding: 20px 30px 30px 20px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-133496364\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner text-center\" style=\"background-color:rgb(27, 31, 28);\" >\n\t\t\t\n\t\t\t\n\t<div id=\"text-719486300\" class=\"text\">\n\t\t\n<p>Android users:<\/p>\n\t\t\n<style>\n#text-719486300 {\n  color: rgb(255, 255, 255);\n}\n#text-719486300 > * {\n  color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=coop.nisc.android.smarthub&#038;gl=US\" target=\"_blank\" class=\"button primary\" rel=\"noopener\"  >\n    <span>Download from the Google Play Store<\/span>\n  <\/a>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-133496364 > .col-inner {\n  padding: 20px 20px 20px 20px;\n}\n@media (min-width:850px) {\n  #col-133496364 > .col-inner {\n    padding: 20px 30px 30px 20px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-1938728469\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1938728469 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<h2>What SmartHub Can Do For You<\/h2>\n<div class=\"row row-collapse align-middle align-center can-do no-list-left-gap\"  id=\"row-684293511\">\n\n\t<div id=\"col-309166315\" class=\"col can-do-heading medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2181389613\" class=\"text\">\n\t\t\n<h4>Get the Scoop on Your Power Use<\/h4>\n\t\t\n<style>\n#text-2181389613 {\n  color: rgb(255, 255, 255);\n}\n#text-2181389613 > * {\n  color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1425698025\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p><strong>SmartHub takes the mystery out of your electric meter. Have you ever wondered \u201cHow did I use all that electricity last month?\u201d<\/strong><\/p>\n<ul>\n<li>Monthly, daily and even hourly charts show your electric use so that you can see when and how electricity is being used<\/li>\n<li>Temperature data is also shown, making it easy to see how weather drives utility consumption for many of us<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-1214321383\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1214321383 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row row-collapse align-middle align-center can-do no-list-left-gap\"  id=\"row-765101629\">\n\n\t<div id=\"col-183225593\" class=\"col can-do-heading medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-191611255\" class=\"text\">\n\t\t\n<h4>Access Your Account Whenever It\u2019s Convenient for You<\/h4>\n\t\t\n<style>\n#text-191611255 {\n  color: rgb(255, 255, 255);\n}\n#text-191611255 > * {\n  color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1309811801\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<ul>\n<li>Internet access to SmartHub means you can get access to your account from your computer at home or work<\/li>\n<li>Download the app for your smartphone and you\u2019ve got access from anywhere!<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-577679905\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-577679905 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row row-collapse align-middle align-center can-do no-list-left-gap\"  id=\"row-858299914\">\n\n\t<div id=\"col-2050084657\" class=\"col can-do-heading medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3446380352\" class=\"text\">\n\t\t\n<h4>Report a Power Outage<\/h4>\n\t\t\n<style>\n#text-3446380352 {\n  color: rgb(255, 255, 255);\n}\n#text-3446380352 > * {\n  color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1073499493\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p><strong>Wondering if Heartland knows you\u2019re out of power?<\/strong><\/p>\n<ul>\n<li>Access your account through SmartHub and find out!<\/li>\n<li>If the cooperative is unaware of your outage, a quick button press notifies crews about your outage<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-767584986\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-767584986 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row row-collapse align-middle align-center can-do no-list-left-gap\"  id=\"row-1162264031\">\n\n\t<div id=\"col-1433346994\" class=\"col can-do-heading medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3200781917\" class=\"text\">\n\t\t\n<h4>SmartHub Notifications Keep You Informed<\/h4>\n\t\t\n<style>\n#text-3200781917 {\n  color: rgb(255, 255, 255);\n}\n#text-3200781917 > * {\n  color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2026844837\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p><strong>A variety of notifications are available for Heartland members through SmartHub<\/strong><\/p>\n<ul>\n<li>Heartland members can choose to be alerted via text message or email when bills are due, when payments are late, or even when outages happen and are restored<\/li>\n<li>You can also use SmartHub to see Heartland\u2019s <a href=\"https:\/\/twitter.com\/HeartlandREC\" target=\"_blank\" rel=\"noopener\">Twitter<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.facebook.com\/HeartlandREC\" target=\"_blank\" rel=\"noopener\">Facebook<\/a>\u00a0feeds to stay current on the latest news<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-1565996147\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1565996147 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<section class=\"section\" id=\"section_1649383858\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<h2>Outage Notification Video<\/h2>\n<p>Watch the following video to learn how to enable outage notifications.<\/p>\n<div class=\"video video-fit mb\" style=\"padding-top:54%;\"><p><iframe loading=\"lazy\" title=\"Sign Up for Outage Notifications\" width=\"1020\" height=\"574\" src=\"https:\/\/www.youtube.com\/embed\/g1vR5StBVW4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1649383858 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(221, 226, 223);\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"<p>SmartHub Portal Your home\u2019s electric use shouldn\u2019t be a mystery. And your electric bill should never be a surprise. Today\u2019s technology gives you the information you need to be in control of your home\u2019s energy use. Heartland\u2019s SmartHub portal is your tool to access that information. SmartHub App SmartHub is also available as a downloadable [&#8230;]\n","protected":false},"author":20,"featured_media":0,"parent":38494,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.heartland-rec.com\/wp-json\/wp\/v2\/pages\/38498"}],"collection":[{"href":"https:\/\/www.heartland-rec.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.heartland-rec.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.heartland-rec.com\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.heartland-rec.com\/wp-json\/wp\/v2\/comments?post=38498"}],"version-history":[{"count":16,"href":"https:\/\/www.heartland-rec.com\/wp-json\/wp\/v2\/pages\/38498\/revisions"}],"predecessor-version":[{"id":39295,"href":"https:\/\/www.heartland-rec.com\/wp-json\/wp\/v2\/pages\/38498\/revisions\/39295"}],"up":[{"embeddable":true,"href":"https:\/\/www.heartland-rec.com\/wp-json\/wp\/v2\/pages\/38494"}],"wp:attachment":[{"href":"https:\/\/www.heartland-rec.com\/wp-json\/wp\/v2\/media?parent=38498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}