Here are some steps to take if you come across a downed power line:
- Stay away: Keep yourself and others at least 30 feet away from the downed line. Power lines can be energized and dangerous, even if they are not sparking or visibly smoking.
- Call for help: Call 911 or your local emergency services immediately to report the downed line. Also, contact Heartland at (800) 835-9586 to report the location of the downed line. Our phones are staffed 24/7.
- Warn others: If it is safe to do so, warn others to stay away from the area. If the line is blocking a roadway, warn drivers to avoid the area.
- Stay in your vehicle: If you come across a downed power line while driving, stay in your vehicle. Do not attempt to drive over or around it.
- Do not touch anything: Downed power lines can energize anything they come in contact with, including fences, trees, and even the ground. Do not touch anything that may be in contact with the downed line.
- Be prepared for power outages: Downed power lines can cause power outages in the area. Be prepared for possible power outages by having emergency supplies, such as flashlights and extra batteries, on hand.
It's important to remember that power lines can be dangerous and you should never touch or go near them. If you come across a downed power line, always stay away and call for help immediately.
Heartland partners with Kansas Electric Cooperatives, Inc. and SafeElectricity.org to provide a wealth of safety resources to members. Click here to see tips organized by topic.
NEVER. Trimming trees on or near power lines is hazardous work and should only be performed by trained professionals with proper equipment. Do not attempt to clear the line yourself under any circumstances. If you see a limb on a line, call us right away at (800) 835-9586.